Returns and Deliveries

Express Delivery within the Glasgow area is £10

If you live or work in Glasgow and require same day delivery please call 0141 357 2334 to arrange and to confirm availability of the service.

The Glasgow area includes postcodes G1 – G4, G11 – G13, G20, G23, G43, G46, G51, G52, G61 – G63 and G66.

Postage service

UK Standard Delivery is £5. We aim to deliver within 4 working days.

UK Express Delivery is £10 Next day if the order is placed before 12 noon Monday to Friday.

Returns

If you are not completely happy with your order, we will be happy to offer you an exchange or a refund for returned goods. You must notify us within 7 days from when you receive the goods and you should return the item(s) within 14 days.

To arrange a return or cancel your order, you must send us an email to info@sologlasgow.co.uk, within 7 days of receipt of your goods, telling us that you are returning the goods and why.

Goods must be returned to us in a reasonable time and in the same condition that they were dispatched to you with the original labels attached. If the goods are not returned in their original condition or if any of the labels have been removed then we reserve the right to insist upon payment for the goods.

In store we operate a credit note or exchange policy.

You are required to arrange and pay for the cost of returning the goods to us, except where the item is faulty or you are returning an item that was substituted in your original order. Please allow up to 10 working days for your goods to reach us. We recommend you obtain proof of postage.

Please package the items securely and return to us at:

Solo
181 Hyndland Road,
Glasgow
G12 9HT